Privacy Policy
Our commitment to protecting your privacy and data
Introduction
<p>Polychromeer ('we', 'our', or 'us') is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, process, and protect your personal information when you engage with our design and development services, visit our website, or interact with our business operations.</p><p>As a design and development studio specializing in UX/UI, product design, and web development services, we handle various types of information to provide our services effectively. This policy explains your rights and our obligations regarding your personal data.</p>
Information We Collect
<p>We collect and process the following categories of information:</p><ul><li>Business Information: Company name, business address, contact details, and project requirements</li><li>Professional Information: Job titles, roles, and professional qualifications</li><li>Project Information: Design preferences, technical requirements, and feedback</li><li>Technical Data: IP addresses, browser types, device information, and usage patterns</li><li>Communication Data: Email correspondence, meeting notes, and project discussions</li><li>Contract Information: Service agreements, project specifications, and payment details</li></ul>
How We Use Your Information
<p>We process your information for the following purposes:</p><ul><li>Providing our design and development services</li><li>Managing client relationships and project delivery</li><li>Processing payments and maintaining financial records</li><li>Improving our services and user experience</li><li>Complying with legal obligations</li><li>Marketing and business development (with your consent)</li><li>Quality assurance and service improvement</li></ul>
Legal Basis for Processing
<p>We process your personal information based on:</p><ul><li>Contract performance: To fulfill our obligations under service agreements</li><li>Legal obligations: To comply with applicable laws and regulations</li><li>Legitimate interests: To operate and improve our business</li><li>Consent: Where specifically requested and obtained</li></ul>
Data Retention
<p>We retain your personal information for as long as necessary to:</p><ul><li>Fulfill the purposes outlined in this policy</li><li>Comply with legal obligations</li><li>Resolve disputes</li><li>Enforce our agreements</li></ul><p>When we no longer need your information, it will be securely deleted or anonymized.</p>
Your Rights
<p>Under applicable data protection laws, you have the following rights:</p><ul><li>Right to access your personal information</li><li>Right to rectification of inaccurate data</li><li>Right to erasure ('right to be forgotten')</li><li>Right to restrict processing</li><li>Right to data portability</li><li>Right to object to processing</li><li>Right to withdraw consent</li></ul>
International Transfers
<p>As an international design studio operating primarily in Portugal and Spain, we may transfer your information across borders. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.</p>
Contact Us
<p>For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer:</p> <p>Email: [email protected]</p>